Welcome to Grograin. By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.
“Platform” refers to the Grograin website and mobile application.
“User” refers to any individual or business accessing or using the platform.
“Seller” refers to any registered merchant offering products or services on the platform.
“Buyer” refers to any user purchasing products or services through the platform.
To use our services, you must:
Be at least 18 years old
Provide accurate and complete registration information
Comply with all applicable laws and regulations
Users must create an account to access certain features. You are responsible for:
Maintaining the confidentiality of your login credentials
All activities under your account
Updating your information when necessary
Grograin reserves the right to suspend or terminate accounts for violations.
Sellers agree to:
Provide accurate product descriptions and pricing
Fulfill orders promptly
Comply with all legal requirements related to their business
Handle returns and customer service professionally
Grograin may remove listings that violate policies.
Buyers agree to:
Provide accurate delivery information
Make timely payments
Use the platform in good faith
Fraudulent activity may result in account suspension.
Payments are processed securely through approved payment gateways. Grograin is not responsible for delays caused by third‑party payment providers.
Delivery times may vary depending on the seller and location. Grograin is not liable for delays caused by sellers, couriers, or unforeseen circumstances.
Return and refund policies are defined by each seller. Buyers should review the seller’s policy before making a purchase.
Users may not:
Use the platform for illegal purposes
Upload harmful or fraudulent content
Violate intellectual property rights
Attempt to hack, disrupt, or misuse the platform
All content, trademarks, and materials on the platform are the property of Grograin or its licensors. Unauthorized use is strictly prohibited.
Grograin is not liable for:
Losses resulting from seller actions
Delays in delivery
Technical issues beyond our control
Indirect, incidental, or consequential damages
Your personal data is handled according to our Privacy Policy. By using the platform, you consent to our data practices.
Grograin may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the updated terms.
For questions or support, contact us at: support@grograin.com
